Frequently Asked Questions!
Out of Office
How do I stop a user posting to prior and future periods?
De-allocate an AP Payment
How to stop over receipting of orders
Why has my transaction not appeared on the AP Payment run?
Download Templates
Useful information to include when raising Financials cases
Release notes 2024
December 2024
November 2024
October 2024
September 2024
August 2024
July 2024
June 2024 Release
May 2024
April 2024
March 2024
February 2024
January 2024
Hints and Tips!
General Ledger - Helpful how-to guides
GL Enquiries - Transaction Enquiries
GL Enquiries - Balance Sheet & Profit and Loss
GL Enquiries - Account Details
Trial Balance
Close the GL Period
Closing a Year & Closing the Last Year Adjustment Period
Closing Module Periods
Accounts Payable - Helpful how-to guides
Supplier creation
Supplier and Transaction Diary Messages
AP Enquiries
Order Related Invoice - Mismatch Scenarios
AP Authorisation Setup
Mismatch Types
Invoice and Credit Note Matching
Payment Processing
Create a manual payment
AP Payment Cancellation
Retrospective Aged Creditors
Sundry Supplier setup and processing
Accounts Receivable - Helpful how-to guides
Create & Copy Invoices/Credit Notes
Contracts
Customer Statements
Retrospective Aged Debtors
Cash Allocation
Diary Notes, Queries and Disputes
Customer Enquiries
Dunning Process
Purchasing Management - Helpful how-to guides
Fixed Assets - Helpful how-to guides
Prompt File - Asset Creation
Join Prompt File Items
Fixed Assets Period End & Depreciation
Revaluation
Disposals
Relife
Reconciliation process - Helpful how-to guides
Accounts Receivable Reconciliation Reporting
Accounts Payable Reconciliation Reporting
Daily Checks
Fixed Assets Reconciliation Reporting
General Ledger Reconciliation Reporting
Purchasing Management Reconciliation Reporting
Reporting
General Ledger Reports
Accounts Payable Reports
Accounts Receivable Reports
Sales Invoicing Reports
Fixed Assets Reports
Bank Reconciliation Reports
Import Tool Kit
Procurement Portal
New User Interface
Release Notes - Previous years
Contents
- All categories
- Release Notes - Previous years
- December 2023
December 2023
Updated
by Caroline Buckland
File Management
We're excited to announce that File Management has been updated with a new interface design.
What are the changes?
You will be able to see the following visual changes:
- Switch to dark and light mode
- Search fields for dates and file names
- New icons to for download and upload
Dark mode
The search box sits at the top the left-hand corner alongside the date field.
A date picker is now available.
New download and delete icons.
Multiple files can be selected for deletion.
A popup window of all files to be deleted will be shown to allow you to confirm the deletion.
Paperclip
Paperclip has also had a new a design.
There are no functionality changes as part of this update – these changes are visual only.
New Paperclip view.
BACS Remittance - Payment Date added
A new field has been added to Financials to optionally add the Payment Date to the BACS Remittance report.
This is the payment date entered when using the Request action on the payment schedule.
To apply this change to your remittance advice, raise a case with Advanced Support.
In Error emails
A new option has been added to the Daily Users menu to show in error emails. This will list emails that have not be sent out from Financials.
The Re-send button can be used, if there is a still an issue raise a case with Advanced support.
