Frequently Asked Questions!
Out of Office
How do I stop a user posting to prior and future periods?
De-allocate an AP Payment
How to stop over receipting of orders
Why has my transaction not appeared on the AP Payment run?
Download Templates
Useful information to include when raising Financials cases
Release notes 2024
December 2024
November 2024
October 2024
September 2024
August 2024
July 2024
June 2024 Release
May 2024
April 2024
March 2024
February 2024
January 2024
Hints and Tips!
General Ledger - Helpful how-to guides
GL Enquiries - Transaction Enquiries
GL Enquiries - Balance Sheet & Profit and Loss
GL Enquiries - Account Details
Trial Balance
Close the GL Period
Closing a Year & Closing the Last Year Adjustment Period
Closing Module Periods
Accounts Payable - Helpful how-to guides
Supplier creation
Supplier and Transaction Diary Messages
AP Enquiries
Order Related Invoice - Mismatch Scenarios
AP Authorisation Setup
Mismatch Types
Invoice and Credit Note Matching
Payment Processing
Create a manual payment
AP Payment Cancellation
Retrospective Aged Creditors
Sundry Supplier setup and processing
Accounts Receivable - Helpful how-to guides
Create & Copy Invoices/Credit Notes
Contracts
Customer Statements
Retrospective Aged Debtors
Cash Allocation
Diary Notes, Queries and Disputes
Customer Enquiries
Dunning Process
Purchasing Management - Helpful how-to guides
Fixed Assets - Helpful how-to guides
Prompt File - Asset Creation
Join Prompt File Items
Fixed Assets Period End & Depreciation
Revaluation
Disposals
Relife
Reconciliation process - Helpful how-to guides
Accounts Receivable Reconciliation Reporting
Accounts Payable Reconciliation Reporting
Daily Checks
Fixed Assets Reconciliation Reporting
General Ledger Reconciliation Reporting
Purchasing Management Reconciliation Reporting
Reporting
General Ledger Reports
Accounts Payable Reports
Accounts Receivable Reports
Sales Invoicing Reports
Fixed Assets Reports
Bank Reconciliation Reports
Import Tool Kit
Procurement Portal
New User Interface
Release Notes - Previous years
- All categories
- Release notes 2024
- February 2024
February 2024
Updated by Caroline Buckland
New Feature
AP and AR to GL Reports
This option is available from the Daily Checks menu and allows you check the Accounts Payable creditors control account(s) and Accounts Receivable debtors control accounts are in balance with the General Ledger.
The process to produce this report will run overnight and be available to view from the menu option.
Menu access:
Systems Admin>Daily Checks>AP & AR to GL Reports
Click on the Paperclip icon to view the report, or alternatively click the View Document button.
The control accounts for AP or AR are listed first on the report, if multiple control accounts exist, they will be listed here, these are the values that have posted into the General Ledger.
GL total - is the total of all control accounts listed above, that have posted into the General Ledger.
AP Creditor total is the balance on the AP side, if there is a difference between GL total and AP Creditor Total then please check the System Dashboard for any batches in error.
An example of this is shown below when the postings are out of balance.
AR Examples
System Dashboard
This will display all companies and list the count of any error batches for General Ledger, Accounts Payable, Accounts Receivable/Sales Invoicing, Purchasing Management, and Inventory Management.
Click on the Review button to investigate each error batch. The batches in error will either need to be completed/updated or cancelled.
If the cancel option is not available, then use the Purge or Disable action. The batches will then be deleted overnight.
Menu Access:
Systems Admin>Daily Checks>System Dashboard