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Suspend and Release a Transaction

Caroline Buckland Updated by Caroline Buckland

Suspend the Invoice

The process

When an Invoice has been entered on to the Supplier account and is due for payment and there is a dispute to prevent payment the Invoice can be put on hold, or part of the invoice can be retained. A release date can be entered or the invoice can be released manually. Optional diary messages can also be entered.

  1. Suspend an Invoice

The entry consists of a couple of steps, the steps below describe the process.

To access the Suspend screen: Accounts Payable-AP Process–Transaction Maintenance-Suspend/Release.

  1. Locating the document

In the Selection window you can enter either the Supplier number/Invoice No or System Ref number to locate the document and then select the OK button.

  1. Suspend the Invoice

Select the line of the Invoice you wish to suspend and followed by the Suspend button.

You have 2 options.

Suspend the Full outstanding amount – select the Update button.

Retain – you can enter a value you wish to retain

Until – this is a date field if a date is entered here the transaction will be automatically released on that date.

  1. Add in diary notes/dispute codes

Optional disputes codes can be added, these can be used as search criteria during reporting, diary codes can also be added. Use the magnifying glass to view codes that can be used in these fields.

If diary code is used then the Diary Lines can be entered.

Select Update once complete.

A Y is then displayed in the Suspension Ind field.

The diary text can be viewed from the Accounts Payable Enquiry screens.

Release the Suspended invoice

The process

When the Invoice is no longer in dispute and is still suspended it will need to be manually released before it can be paid.

  1. Release an Invoice

The entry consists of a couple of steps, the steps below describe the process.

To access the Suspend screen: Accounts Payable-AP Maintenance-Transaction Maintenance-Suspend/Release

In the Selection window you can enter either the Supplier number/Invoice No or System Ref number to locate the document then select Search.

  1. Select the document

Select the document that you wish to release followed by the Release action.

Optional dispute codes and dairy codes can be entered - remember to access the Lines format to enter diary text.

Once complete, select the Update button.

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