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Contents
- All categories
- Accounts Receivable - Helpful how-to guides
- Data Entry & Contracts
- Create & Copy Invoices/Credit Notes
Create & Copy Invoices/Credit Notes
Updated
by Caroline Buckland
The process
When you identify a charge for goods or services, which are to be billed to a ‘customer’, then you must raise a sales invoice. This records what the customer is to be charged for, what the value of the charge is, the applicable VAT code and amount and which cost centre the sales income will be posted to.
When you complete the invoice it will be emailed to the customer (or emailed internally if no customer email address exists). The invoice details are recorded against the customer account.
1. Creating an Invoice
To access the invoice creation screen:
Accounts Receivable-AR Processes-AR Data Entry-Insert Invoice / Credit Note. The Header details at the top of the screen should be completed first.

Document Type: select for Invoice or Credit Note and select for Business or Non Business invoice
Document: prompt to select the appropriate Prefix Code (see panel to the right for the Prompt action). A sequential number will be created on update
Account: the customer number you wish to send the invoice to
Ledger: Select the ledger as appropriate
Element: Enter the element if used for your organisation
Allocation Reference: If raising a Credit Note, enter the invoice number you wish to match the credit note against in this field
2. Line Details

Line Type: Choose Standard or Value
Description: enter description of charge
Qty: Enter the quantity of the item on the invoice
Price: enter the charge value, note if you enter Qty and Price the line Nett Value will be calculated in Base Value
UOM: Confirm the unit of measure for the item
3. GL Details/Tax Controls
Enter the required GL account for the income to be posted to. Remember you can Prompt to help find the GL code.
Confirm the Tax code and Type for the invoice. Remember you can Prompt to help find the appropriate codes

4. Additional Text
As well as the Description text on each invoice line, there is additional text that can also be entered. This consists of Header text which will be printed before the invoice lines and Line text which will be printed after the appropriate invoice line. Access the line text by clicking the Line Text button against the line you wish to add it to.


Click on the Return to Document button to get back to the Invoice header.
The Text Exists flag on the invoice line will let you know that additional text has been entered for this invoice line.

Once complete, click on the Update button.

Copy an Invoice
To copy an invoice:
- Select List Invoices/Credit Notes from the AR Data Entry menu
- At the selection window Document field enter the invoice number you want to copy.
- Click OK.
- The original invoice will be listed.
- Click the Copy icon.
- Edit the copied invoice and click Update to generate a new invoice
Sundry Customer Invoice
Sundry Customers allow ‘one-off’ invoices to be raised without creating a new customer account. When the account entered on the invoice is a sundry account then the users is prompted to enter the Name and Address details.
Enter the header and line details as described above then select the Miscellaneous tab and the Sundry Customer Address fields are displayed.
Enter the Billing Address fields, the Delivery Address is automatically copied from the Billing Address entered.

Once complete, click on Update.