Release Notes 2025
December 2025
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Frequently Asked Questions!
How do I access field level help?
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Out of Office
Can I run a report to view security groups against my users?
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User setup requires multiple screens and is complicated!
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Useful information to include when raising Financials cases
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General Ledger - Helpful how-to guides
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Reconciliation process - Helpful how-to guides
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January 2026 Release notes
Deleting Supplier training data
Password Reset in Smart-Capture
Adding a New User - Smart Workflow
Resetting password - Smart Workflow
Purchase Invoice Automation
New User Interface
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Request a nominal
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Release Notes 2024
December 2024
November 2024
October 2024
September 2024
August 2024
July 2024
June 2024 Release
May 2024
April 2024
March 2024
February 2024
January 2024
API
Release Notes - Previous years
Contents
- All categories
- Reconciliation process - Helpful how-to guides
- Accounts Receivable Reconciliation Reporting
Accounts Receivable Reconciliation Reporting
Updated
by Caroline Buckland
Accounts Receivable Audit Reconciliation Procedures
Accounts Receivable Procedure
Number | Description | Frequency | Action Required |
1 | AR Audit Checks Process: BT3 Schedule: CLDAUREC | Daily | AR Audit: – Update Control Report (RBT701) Access the Spool: Systems Admin>Spool In the report field enter RBT701 This report compares the audit totals (Total Accumulated) with the database balance on all ledgers (Actual Total Carried Forward) i. Ensure that the Total Accumulated and the Actual Total Carried Forward agree. ii. Check that the Ledger Total (Actual Total Carried Forward) agrees to total on AR-Audit Ledger Control Report (RBT702) Enter RBT702 in the report field. If an imbalance exists Check AR Batch List (MBHA) for any ‘in error’ or ‘processing’ batches. Accounts Receivable>AR Processes>AR Data Entry>Review All Batches If ‘in error’ batches exist
Access the AR enquiry screens to check: Accounts Receivable>AR Enquiries>Transaction Enquiries>Transactions by Customer Access the spool and check the following reports: Check AR Audit – Batch Report RBTR01 or, for full batch details, reports RBTL01 (Batch Data Entry Audit Details) and RBTL02 (Detailed Data Entry Audit Details) If ‘processing’ batches exist check task queue (MAQB) for AR processes Systems Admin>Task Queue Controller
If process is successful, after having been restarted, then check the above the next day after the audit schedule has ran again over night. Check AR Audit – Update Control Report (RBT701) to see if the previous imbalance appears on the Audit Totals. A contra imbalance would indicate that the original problem has been resolved. Check that ledger totals agree to balances on the AR-Audit - Ledger Control Report (RBT702) |
2 | SI Audit Checks Process: OI2 Schedule: CLDAUREC | Daily | Access the Spool: Systems Admin>Spool In the report field enter ROII01 - Document Audit Control Report This report compares the Audit Totals plus the Bought Forward total with the total of all documents on the database (Document Total) less any documents archived this period. Check that no Imbalances are highlighted on the document. If imbalance exists: 1) Check the task queue (MAQB) for SI processes
If task has failed then raise a case with Advanced. If resolved and task completes successfully then check the reports the next day. Check Document Audit Control Report (ROII01) to see if the previous imbalance appears on the Audit Totals. A contra imbalance would indicate that the original problem has been resolved. 2) Check the Document Audit Status Change Report (ROIF03) by entering ROIF03 in the report field. Investigate any documents held at an invalid status. Access: Accounts Receivable>AR Processes>AR Data Entry>list unprocessed Invoices/Credit Notes, click on OK to retrieve a list. Use the amend action to try and process the transactions or use the Purge action. Check whether any such documents are included on the Document Audit Control Report ROII01, or check the on-line balances the account for the imbalance. Accounts Receivable>AR Enquiries>Transaction Enquiries>Transactions by Customer |
3 | Inter Ledger Reconciliation AR to GL Process: BK1 Schedule: CLDAUREC | Daily | Access the Spool: Systems Admin>Spool In the report field enter RBKE01 - AR-GL Reconciliation Control Report Check report RBKE01 to ensure no mismatches found. If only mismatches are equal to +/- 0.01 and mismatches greater than +/- 0.01 are zero, then mismatches can be assumed to be currency rounding differences and inter ledger reconciliation can be considered to be in balance. If mismatches found then investigate as follows: 1) If AR sourced mismatches in AR. Check transaction details from AR-GL Sourced Mismatches Report (RBKE02). Carry out on-line enquiries in GL to confirm that transaction has not posted to GL. Access: General Ledger>GL Enquiries>Transactions By Account Code 2) If AR sourced mismatches in GL Check transaction details from AR-GL Sourced Mismatches Report (RBKE02). Carry out on-line enquiries in AR to confirm that transaction has not posted to AR customer account. Access the AR enquiry screens to check: Accounts Receivable>AR Enquiries>Transaction Enquiries>Transactions by Customer 3) If non AR sourced mismatches in GL Check transaction details from AR-GL Non-Sourced Mismatches Report (RBKE05). Carry out on-line enquiries in GL to AR control accounts to confirm that transactions were manually posted to GL via journals. Access: General Ledger>GL Enquiries>Transactions By Account Code If manual postings to AR control accounts are discovered then client should be advised that this practice is not permitted. Security profile of the update user must be investigated to ensure range security prevents further postings to control accounts. |
4 | Debtors Control Balance | Daily | Check Debtors Control in GL Matches Ledger Totals. Check that the ledger balances from report RBT702 agree to the balances on the relevant Debtors Control Accounts in GL (Account Details Enquiry). Access: General Ledger>GL Enquiries>Account Details |
5 | Confirmation of Reconciliation Tasks | Daily | No imbalances exist. All Audit and Reconciliation reports have been checked and that there are no imbalances. Imbalances exist. If the imbalance cannot be explained raise a case with Advanced. |